Skip to content

Celebrate Door County’s Hospitality Heroes

Door County's 2024 Hospitality Heroes

The unsung hospitality heroes and dedicated frontline staff who welcome guests throughout the year work hard to create unforgettable moments in our destination. Our hospitality workforce is an essential part of the Door County visitor experience, and we take this time to recognize them and say thank you for a job well done. Congratulations to all 72 Nominees! 

Scroll down to the end to find out this year's randomly selected winner!

Amie Carriere from Main Street Market Egg Harbor
Amie always has a smile when checking us out or if we need to find something she is always very helpful. Service workers are under appreciated. I appreciate Amie. – Nominated by Rebecca F

Chris Bishop from Bluefront Cafe
He truly is the best! – Nominated by Emilie B

Emilie Bishop from Bluefront Cafe
Had the pleasure of having Emilie and my server a couple of times at the bluefront! She has been on foodnetwork and other food television. Very knowledgeable about the food at the restaurant and has a great table presence. – Nominated by Austin S

Robert Slamka
Robert provides supportive investigative advocacy to victim's families whom have experiences injustices within the criminal justice system with no asks for but integrity. He expresses honesty and transparency without judgment. He goes above and beyond to provide support to vulnerable families' experiences but not limited to hardship and injustices. After the loss of my daughter, I found many disparities; Robert went above and beyond to find information and support the police administration and myself with evidence. and resources. He is compassionate without offense. I am forever grateful for his professionalism and advocacy. – Nominated by Iris M

Rhianna Smith from The Sandbox
Rhianna is an amazing server. She is kind, informative, efficient, always friendly and helpful. She knows the menu, makes recommendations and makes you feel you are her only focus, when in reality she is usually the only wait staff working. She is a total pleasure and we love going to The Sandbox for their delicious food and to see Rhianna! She is so deserving of these accolades. – Nominated by Kim H

Brad Hunsader from Door County Fire House
He has recovered from a drug addiction & is doing great raising his daughter & being a great boss & friend to all in this community. Glad to call him a friend! – Nominated by Lillie T

Stephanie Hartel-Sealey from Chaser's Bar & Grill/Apple Valley Lanes
She works a full time job then bartends nights and weekends – Nominated by Ken S
 
Worked in hospitality for over 30 years, tending bar and cooking. Dependable, very pleasant. – Nominated by Linda S

Steph has been an outstanding bartender for 25+ years. Always a friendly face and provides excellent service. You don't see long term dedication like hers with the same employer. – Nominated by Carrie V

Stephanie goes above and beyond to serve everyone with a smile and humor so you enjoy an evening out with Stephanie serving you. 
– Nominated by Lisa H

Known her her entire life. A hard worker and friendly. – Nominated by Nancy A

Always friendly, easy to joke around and have fun with! – Nominated by Lisa P

Stephanie is the reason why when we visit Wisconsin we go to Sturgeon Bay. She's always great us with a smile and the service is amazing. – Nominated by EmilySue B

Dave & Karen Rozek from Buttercups Coffee
We make one or two trips to Door County every year. Our first stop is ALWAYS Buttercups, where Dave & Karen greet us like family. We go daily for coffee (and a scone); and this is always our last stop when we have to return home. They are wonderful people who happen to make great beverages and bakery treats. We value their friendship, and can’t think of anyone better for this recognition! – Nominated by Linda S

Tammy Anderson from Sister Bay Bowl
Tammy goes above and beyond and is a very hard worker. – Nominated by Linda S

James Lohmiller from Dörr Hotel
Managing a wonderful hotel with grace and dignity so that people keep returning. – Nominated by Cathy L

Kymberly Luft from One Barrell
Kymberly always makes us feel like we’re at home when we walk in the door! It’s like seeing family that we haven’t seen in months.
– Nominated by Lee L

Mary Spittell from Pearl Wine Cottage
Mary is so warm and inviting!  She makes everyone feel special who stops into Pearl.  You can tell she loves working with people!
– Nominated by Samantha S

Tiffany Porter from Pearl Coachlite Inn
Tiffany has been an amazing member of out community, and exudes excellence. Guests happiness is always her top priority. She delivers the Door County experience to everyone she comes into contact with. – Nominated by Jason P

Sam Radosevich from Sip
Sam continues to go above and behind passed her job title. She is not just a general manager. She is a role model for the staff, a kind soul for customers, a support system during tough times, and a creative outlet for new ideas. She has poured love and passion into Sip and what is has become, and Sip wouldn’t be where it is without her. Thank you Sam for your continued efforts, care, love, and positivity! 
– Nominated by Jessica S

Daryl and Ruann Larson from Ephraim Village Cottages
This wonderful couple pours their heart and soul into their cottages and the guests that stay there. Ruann is also a sign language interpreter in addition to taking care of the property. Her husband Daryl is a US Marine Veteran and is battling cancer. I stayed at their property in October and fell in love with it. I wasn’t able to meet with ruann when I checked in because she was away at a doctor appointment for her husband, which they’ve been attending regularly. She made sure to everything ready for me so that I would need nothing. This truly is a remarkable couple. – Nominated by Tracy O

Debbie Franke from Cornerstone
Debbie is the best! She always makes people feel welcome and can take care of the bar and restaurant almost singlehanded! We have followed her from different restaurants! She always does an awesome job! – Nominated by Traci H

Angie O'Hern Dequaine from Fatzo's
Angie has been a rock at Fatzos for the past 20+ years. She’s such a hard worker and so much fun to work with! – Nominated by Samantha O

Angie is an exceptionally hard worker. She shows up and gets things DONE! Her attention to detail and to the customers needs and wants is unmatched. I honestly think she is more than deserving to be the one to receive this amazing recognition! – Nominated by Rachael M

Hospitality may be her middle name!?! – Nominated by Craig K

Angie goes above and beyond with her work at Fatzo's, you can't ask for a better more committed person to have on your team! 
– Nominated by Joe F

She gives 110% every day very devoted employee. – Nominated by Ann O

Over 20 years at a biz is hard to come by these days AND she is always so welcoming, hardworking, nice and accommodating! Love going to Fatzos’s to see Angie and her smile! – Nominated by Lacy A

20 years of dedicated service in this position. – Nominated by Dan O

Going above and beyond is the bare minimum for Angie. You will not meet a harder worker than Angie O’Hern Dequaine. She puts her heart and soul into her work at Fatso’s in Sturgeon Bay. She has earned the respect of her employees, coworkers and customers because she treats them like family. She manages the daily business but also pulls up her sleeves and makes a mean sandwich. Hospitality Hero is a one of many fitting titles for this amazing woman! – Nominated by Erica J

Angie has worked at Fatzo's for about 20 years. She always greets customers with a big smile and is super friendly. And she is one of the hardest working people I have ever met. – Nominated by Julie C

She's simply the best! Been with Fatzo's 20+ years and puts her heart and soil into the business. – Nominated by Talie B

Angie has been with fatzos for over 20 years and has always been a bright spot on my visits to fatzos. Such a kind, caring, and always shining personality! She really has a passion for serving our community age it shows through every interaction. – Nominated by Eric L

OUTSTANDING SERVICE – Nominated by Jim K

Bryon Shea from Door County Trolley
Bryon always goes above and beyond for customers, tourist to Door County and fellow Co workers. He also has a great love and appreciation for Door County which shows when he conducts tours or helps them in the shop or when guiding them to what the tours entale and what they are all about. – Nominated by Marcia F

Gabriel Espinoza from Carol House & Dörr Hotel
Gabriel goes above and beyond at both jobs. He is prompt, kind and gives his all in everything that he does. He is conscientious and thinks ahead for his guests, often anticipating their needs before they do. Even working long hours at two jobs during the long tourist season, he is never without a smile or short of temper. – Nominated by Loretta H

Katrina Boucher from One Barrel Brewing
Outstanding customer service. – Nominated by Michael M

Dori Arbter from Mill Supper Club
Dori goes above and beyond for all of her guests. If you know the Mill- you know Dori! She always has a smile on her face and she’s the kindest person! – Nominated by Love W

Kim Steger from The Clearing Folk School
Kim is a welcoming presence for The Clearing, whether in person or on the phone. She is helpful and knowledgeable when answering questions about the Jens Jensen displays in the Visitors Center, the multitude of classes, and the weekend docent-led tours of the property. The bookstore is beautifully merchandised and decorated (on cool days, the stone fireplace helps!). Kim has not only brought in a wonderful array of gifts and books for students and visitors from which to choose a memento (or five!) of their Clearing visit, but she has also managed to put the merchandise up on the website (a first!) for all to purchase these special gifts. Often these are locally made - like the warm mittens, jewelry, and forged metal items, so she is also promoting Door County artists. Family camping trips in Peninsula State Park as a girl introduced her to the Door, and she jumped at the chance for herself and her family to move here permanently. Kim is clearly a valued Hospitality Hero for our fine county! – Nominated by Paula K

Antonio Estrada from Renards
"Tony" is a bright shining face at Renards. He is always happy to put a smile on the face of each and every guest who enters the store. He goes out of his way to make sure guests have a pleasant experience, whether it's sharing his knowledge of the products, or guiding guests to the items they desire, he always takes the time to greet and assist each guest he come into contact with. His infectious friendly smile welcomes guests back, and leaves them with a sense that they are valued and appreciated. As a valued member of the store staff, he does the same for each employee, always willing to assist and make the employees day more enjoyable. He goes above and beyond, regardless of what duties he faces. Most customers who have met him, remember him, and ask after him when they return. He is a familiar and comfortable face at Renards and a pleasure to interact with. – Nominated by Robin B

Tony always greets our customers with a warm smile and a friendly attitude. He takes the extra time to get to know a little bit about our guests and goes the extra mile to make sure that their visit to Door County is a memorable one. – Nominated by Jennifer Y

Everyone at Wood Orchard Market
Wood Orchard Market is our first stop when we roll into town, and our last stop on the way home. Everyone who is part of the Wood Orchard operation is a super star! The property is gorgeous and so well maintained (thank you grounds crew!), the market is spotless and filled with wonderful merchandise and orchard products (thank you buyers, farmers, and store staff!) and the bakery and fudge counter are always amazing (thank you bakers and confectioners!) There's nothing better than enjoying some samples, buying our favorite salsas, jams and other goodies, and discovering some new things to enjoy, too! And the cashiers are so efficient and friendly! We adore Wood Orchard because of the people most of all! – Nominated by Barb M

Jacki Keickhefer from Sister Bay Information Center
We met Jacki just before Fall Fest, at the Sister Bay info center. We stopped in to browse the literature and I'm so glad we did! Jacki greeted us so warmly, and shared many wonderful stories about Sister Bay that helped us feel like insiders! You would never have known it was the week before tens of thousands of people descended on Sister Bay for Fall Fest - Jacki had all the time in the world for us! And later that week, I saw her not once but twice out and about, installing the Fall Fest banner at the top of the hill and talking to some other visitors on the street, no doubt enriching their stay in Sister Bay. We're so thankful for Jacki - she's a gem! – Nominated by Barb M

David Cole from Apple Valley Lanes
David always gets us with a smile and is always fun to talk to. He's knows your drink and keeps it full. – Nominated by Lisa P

Milan Stosic from The Lodge at Leathem Smith
We frequently stay at the Lodge at Leathem Smith. Milan is ALWAYS going above and beyond making sure every persons stay is perfect! Whether it’s an upgraded room, a bottle of champagne in your room or drinks/meal gifted at the Restaurant. He wants every person to know how special they are. He does this all while working events or Weddings. He goes above and beyond for the Community. An example of this is when there was the power outage in Door County this past winter, Milan opened the doors to the Lodge free of charge to all in need. He and Ana are so deserving of this. – Nominated by Tami M

Milan is an outstanding manager and staff leader. He coordinates catering, weddings, special events. Milan works harder than most and always does things top notch. Milan is friendly and professional. He takes pride in all things at The Lodge. – Nominated by Donna F

Milan hits on all cylinders. Gave bac to community by offering rooms to residents without power during an ice storm. Works wherever needed to ensure great experience for customers. Great memory and maintains relationships – Nominated by Jeff F

Julie Nelson from The Mill Supper Club
Always works above and beyond quickly, while making a memory you won’t forget. – Nominated by Alysha P

Hannah Marks from Barringers
The fact you’ve featured Hannah Marks from Barringers in your photos for this promo speaks for itself! Hannah is the face of Barringers. She is the definition of style, grace, and professionalism,, making everyone feel they are the most important guest in house, even under extreme pressure during the busiest times. Her attention to detail is impeccable. She’s a multi-tasking master, no duty too tedious - you may find her managing a group event, at the host stand, delivering food and drink, filing bread trays - and all while she has an eye on every corner of the restaurant. We’re so grateful to her fir making our wedding dinner and every visit to Barringers truly special! – Nominated by Carol F

Hannah makes everything run smoothly at Barringers. She’s able to make strangers and long time friends have a special evening. And she keeps the flow going so smoothly around there, no one feels rushed or delayed. They are very lucky to have her and we are all lucky to have her as part of our community. Thank you, Hannah! – Nominated by Jamie K

Years worth of industry leading service and accommodation. – Nominated by Jeremy B

Hannah pays special attention to the details that make your dining experience special. She is always welcoming and remembers preferences and makes everyone's Door County experience memorable. Her interactions with both customers and staff are great. – Nominated by Sara B

Hannah is the best! Always ready to do every job in the restaurant! Always gets us our favorite seats at the bar! Appreciate her so much! 
– Nominated by Dale J

Kim Jenson from Mojo Restaurant Group
The first time I came to Door Co. in February 2004, my now-husband proposed. Our first meal to celebrate was at Village Cafe. Kim heard we were celebrating & provided our meal gratis (including my favorite Spicy Crab & Cream Cheese Omelet). We were wed in October of that year & hosted our reception in the charmingly decorated Village Cafe but with the more elegant food of her other restaurant, Villagios. The following year, after we had welcomed our first child, Kim & Todd actually invited us to their home to try a new pasta recipe. That pasta recipe survived the move to a new location almost two decades later, & it is still on the menu named Villasenor. Finally, as our child grew up & celebrating summer birthdays in Door Co. became a tradition, so did Pink Bakery. In fact, all four of our children have decorated Christmas & Valentines cookies with Kim in the Pink Bakery. Since we were engaged Valentines weekend, you could really say everything has come full circle. We’re so grateful to have had Kim to celebrate so many moments of our lives together. – Nominated by Karen V

Lily Robbins from Thorp House Inn & Cottages
Lily came to Thorp House Inn from Chicago in the spring of this year to work for just the high season. She arrived during a tumultuous time at the inn, where I was having staffing issues. She immediately jumped in and began learning all aspects of innkeeping quickly. By the summer she was serving and connecting with guests, and performing outstanding housekeeping duties. She literally saved our high season. She loved innkeeping so much she decided to stay on full time and year-round. Perhaps most importantly is that Lily is a young married mother of two beautiful girls, so she is also juggling being a wife and parent with her full time role at Thorp House Inn. She is my hero. – Nominated by Matt R

Kristy Atkinson from Landmark Resort
Kristy has been with the Landmark Resort for 25 years and was promoted to Executive Housekeeper this year. She is the type of hospitality worker who goes above and beyond to ensure guests have the best experience. Kristy is known for staying late to make sure rooms are perfect and ready to go. She always greets guests with a warm smile and a friendly hello. – Nominated by Jennesa J

Lisa Maedke-Hartwig from Westwood Shores
Lisa has been a dedicated employee here at Westwood Shores for over 20 years! Her attention to detail is only surpassed by her thoughtfulness towards her coworkers and our guests. She puts everyone's needs at the top of her list and sometimes needs reminders to take care of herself first. She received the recognition she has deserved by becoming the Housekeeping Supervisor here at Westwood this spring! We receive so many reviews that mention how clean our resort is and that is due to her diligence and hard work here. Not only is she deeply concerned about our guests having a great time with us, she is always thinking her coworkers needs and what she can do to keep everyone happy. She's a genuinely nice person and I wish we had many more people like her in this world! – Nominated by Charlie M

Cheyanne McFarlin from Birminghams
Cheyanne is always a pleasure to be served by. – Nominated by Lexie O

Julie Savage from Sonny's Pizzeria
I would be surprised if this lovely lady was not nominated by numerous other people for this great award. Julie is astronomical and what she does as well as training all the young kids that come on board to try and be successful and make a living through college. I’ve had so many great conversations with this lady and she grew up here in Sturgeon Bay And just recently shaved her head for a cure for cancer for Doorcan. I can’t imagine others that would give the same sacrifice in order to raise over $10,000 herself to donate for a cure for cancer. I sure hope that you will consider her for this recipient of this prestigious award. – Nominated by Deanna N

Coggin Herringa from Crossroads at Big Creek
Coggin is the knowledgeable, enthusiastic, creative, and inventive gateway to the wonder of nature in Door County for thousands of visitors to Crossroads at Big Creek in Sturgeon Bay. As a naturalist she welcomes and encourages people of all ages to explore the learning center and nature preserve at Crossroads, which is open every day free of charge. She addresses questions about the natural world, from visitors of all ages, with insight and passion, and with a twinkle in her eye. She helps fuel and encourage curiosity and learning about the natural beauty and the rich plant and animal life that helps make Door County so special. She is as big an advocate for exploring Door County's year-round beauty and magic as you will find. In addition to her commitment to visitors from far and near at Crossroads, Coggin helps welcome people to Door County through a weekly nature program on WDOR, through work with the Door County Wild Ones and Master Gardeners, the Door Peninsula Astronomical Society, and many other local groups helping to build knowledge of, and enthusiasm for, our rich and unique surroundings. Her love for people, for Door County, and for the fascinatingly complex environment around us is contagious and inspiring. 
– Nominated by Tom K

Susan Hollman from Julie's Park Cafe
Exceptional server and customer favorite. The star of numerous videos. – Nominated by Gary H

David Cole from Apple Valley Lanes
Friendly fast service fun to talk with always knows what drink you want. – Nominated by Keith P

Patti Englebert from Stone Harbor Resort
Patti will soon be retiring after 25 years as front desk, hospitality service!!! Everyone loves her, all staff and return guests will miss her dearly. 
– Nominated by Kay D

Patti Englebert has been front desk manager at The Stone Harbor Resort for over 25 years. She greets every guest with a warm, friendly smile and somehow seems to remember the names of every guest she meets. As manager, her employees love her and often comment how amazingly competently she handles all her myriad of duties. Sadly, Patti will be retiring at the end of the year. We sure will miss her! 
– Nominated by Tim S

Moi Zahler from The Mill Supper Club
Moi has such an outgoing personality and always a wonderful smile! He is very efficient and yet one never feels rushed. And he speaks spanish! Welcoming all to our county! – Nominated by Sandy B

Liz Wuesthoff from Twelve Eleven
Liz is always welcoming with a huge smile for all who come to Twelve Eleven. A great hostess to all, helpful, knowledgeable about Door County, always willing to chat for a few moments. A delightful and gracious woman full of energy. We never miss going to Twelve Eleven when we are able to come to Door County. – Nominated by Mart S

Afton Greenwood from Twelve Eleven Wine Bar
Always welcoming, always there to help someone and is super friendly! – Nominated by Tim R

Janet DeVoe from Twelve Eleven Wine Bar
Janet has always been such a positive and supportive team member at Twelve Eleven Wine. Her smile and wonderful sense of humor are a delight to work with! She deserves this award as Door County’s Hospitality Hero, because she is one! – Nominated by Liz W

Gillian Smeaton from Twelve Eleven Wine Bar
Gillian has been such a wonderful addition to the Twelve Eleven Team. She is a hard worker and always has a smile on her face in every situation. Gillian is a Hospitality Hero! – Nominated by Garret T

Cindy Linton from Pheasant Park Resort
Cindy has been a welcoming presence at Pheasant Park Resort for over 10 years. She has the patience of a saint, and greets everyone with kind words and a smile. She is a Door County native, and is extremely knowledgeable about the area. She is a Door County cheerleader! She has directed us to hiking at spectacular Land Trusts, recommended delicious eateries, knows which stores have what merchandise, promotes local events, and if by chance she doesn’t know information- she will find the answer! She is such a wonderful asset to Pheasant Park, and the Door County community. She is a true and deserving Hospitality Hero! – Nominated by Theresa M

Joann Scaturo from Scaturo's Restaurant & Bakery
"Charming" doesn't even cover what Joanne is to the community. She's welcoming to all customers, whether local or just visiting... bass tournament participants and displaced Coast Guard servicepeople recieve the warmest of breakfasts, she keeps the regulars on their toes with a quick wit, treats hired repair & tradespeople to meals, sends the elderly out the door with a staff member to carry their bakery bags, is always one to support community non-profit organizations - especially with their famous cookie platters, organizes catering to local businesses as big as the hospital (which I currently work for), not to mention supporting her husband in his role of public restaurant mascot. While she has the customers literally & figuratively "eating out of the palm of her hand," employees are faithful to her for decades AND generations, as children of her previous employees work for her (as my children and I have, let alone at least three other families of my knowledge); we all know the challenge of taking teens under wing and teaching them what responsibility and dedication is, but she does it with affectionate teasing and the generous rewarding of hard work, all the while training the next generation in the restaurant business. I can honestly say as a previous employee, once you work there, you are "family" for life. How can you not honor a woman who is keeping the cozy mom & pop vibe strong in a busy food emporium for the past 20+ years? – Nominated by Skye Reynolds

The best in the business!!! Hardest worker, beautiful hostess, giant heart, generous beyond belief!!! If you’re lucky enough to know her, you know this. – Nominated by Kelly M

I'm a Sturgeon Bay native and have been both a past employee & current customer of Scaturo's; Joanne is a stellar human being with a generous nature, despite being the proprietor of a VERY busy Door County restaurant. I think the fact Scaturo's stayed open to serve the public through the recent pandemic with to-go meals & family deals to help the community when we were on our financial knees is just a small example of her giving attributes ... plus, evolving an established business to accommodate the increased need (when most would sit back & say if it isn't broke - don't fix it), really shows how both her & her husband are always ready to meet the challenges of serving the area & its influx of guests... if Sturgeon Bay had a crown to hand out to the longest-standing, restaurant-wielding, maternal-figure, we'd lay one posthumously at Mrs. Birmingham's tombstone and then hand one to Joanne. – Nominated by Brooke B

Joanne is the hidden treasure that keeps Scaturo’s magic happening. She is always working to keep the flow going and to make the customer experience seamless and perfect. Joanne is also one of the most GENEROUS and THOUGHTFUL woman, business owner, community member and friend you will ever meet. She never wants accolades or attention. She just gives and gives and gives. I am honored to call her friend. I am thrilled to nominate Joanne Scaturo for Door County’s Hospitality Hero! This woman deserves this title. – Nominated by Claudia S

There are so many reasons she is deserving of this recognition but the one that stands out the most is her generosity towards our community. From the very start of their business Joanne has given to the community. Be it supporting the numerous not for profit organizations in their fund raising efforts , giving those who have fallen on hard times a helping hand, or she just plain knows how to put a smile back on a face and dry up tears through the magic of cookies, cakes and pies. No one goes hungry when Joanne us around! – Nominated by Carol D

Very hard worker. Best cookie maker in the USA. – Nominated by Cassidy M

When faced with my husband’s death the last thing I could think about was how to feed hundreds of people. Without hesitation Joanne stepped in and handled everything seamlessly. I will forever be grateful for her generosity and support. – Nominated by Julie S

Joanne always has a smile to welcome all into the restaurant. Always making sure the kids have a blast every time they are there with the phenomenal chocolate chip pancakes and can't forget about the cookies! She deserves ALL the credit! – Nominated by Ivy B

Tanya Dueno from DeJardin Cleaners
She is willing to help anyone with anything. From helping them select a suit or tuxedo for renting or selling. Great eye for that. Greets people with a smiles, says funny remarks, that make people a have a laugh for the day. Very knowledgeable and creative, with sewing and any service needed in the store. At the end of the conversation she always says "Enjoy you day". She has been with me for 8 years and keeps improving and catches on very quickly. When Tanya greets a customer, she is upbeat, smiley and friendly. She will say humorous things to the customers, makes them smile or have a good laugh for the day. End of the conversation-"enjoy your day". Working with suit and tuxedo sales and rentals, she will ask about their theme, how many people standing up, and proceeds to help them select suit, shoes and accessory colors to make it complete. Tanya has a very good eye for that. She is willing to help anyone who has a questions about tuxedos, rug cleaning, creative sewing ideas, and anything to do with Laundry or Dry Cleaning services. Tanya has been with DeJardin Cleaners for 8 years and continues to keep improving. I enjoy having her as a friend and employee. – Nominated by Lori D

Susan Hollman from Julie's Park & Cafe
Susan is the best waitress and ambassador for Julie’s. She works hard and makes you feel right at home. Susan is what makes Julie’s a must stop (several) when we are in DC. Susan calls our daughter her “sister” and just is one of the reasons we keep coming back!! 
– Nominated by Deb A

The most friendly and wanting to make your time at Julie’s the best part of your day!!!!!!!!!! – Nominated by Lois H

We have been going up to Door County for 15 years. The first year we ran into Susan who was our server at Julie's Cafe. She was Outstanding. Very engaged and gets customer service. We have made it our annual stop at lease 5 out of 8 days every year since. We have become friends and take Sue, and her husband Gary to dinner every year and enjoy their friendship. We go up every year along with our friends the Jakubiaks from Plainfield Illinois because of the friendship of Sue. I always tell our friends when they do up to drop in and ask for her. They love her too. – Nominated by Rod W

Susan is an incredible person. We met her when we stopped in Julie's and have been going back ever since for the past 14 years because of her. Not only does she treat you like family she is also is a great ambassador for Door County. She will recommend other proprietors if you ask her. She and her husband work the food pantry weekly in addition to her long hours serving people with a smile. She is full of energy. She's like the Energizer bunny. I truly believe she is reason that many others keep going back to Julie's. She is such a giving person. She makes videos to recognize the restaurant, and she trains all the new servers that start there. Oh and she gives everyone a new name when they start. It's her own little ice breaker for the new hires to feel comfortable. We are from Chicago and boy does Susan love her Packers. She will let you know it too especially if someone is donning another teams jersey outside of Wisconsin. It's all in a fun and what a great way to start your day. She makes you laugh and that's why we keep coming back. You couldn't ask for a better person. – Nominated by Cindy W

Susan is a spirited person with an amazing sense of humor. She is the first person at an individual’s side whenever there is a reason to celebrate or a need for comforting in a tragedy. Susan has shown continuous compassion and commitment to her church, community and family for her entire life. Just go to Julie’s Cafe in Fish Creek and you will bust a gut laughing if you are lucky enough to get her for your waitress. Watch her videos on Facebook from Julie’s Cafe. After an amazing run as being an owner of her own restaurant in Sturgeon Bay she has decided to step back & help a new owner make Julie’s Cafe an amazing success!!! This woman is the perfect example of a community minded person!!! She’s my life time award winning individual!!!! I love Susan!!! – Nominated by Pam S

Always friendly and attentive with her service. Attention to detail when customers are in their establishment. Phenomenal performance. She was so attentive and helpful. – Nominated by Kent A

Susan is an exceptional waitress! She goes above and beyond for all of her customers. She has many who return regularly and specifically request to sit at her tables. She goes above and beyond to make people laugh and enjoy their meal. She is known to arrange skits and Plays pranks that keep people laughing, nonstop! She dresses up in costume to entertain her guests and manages to provide exceptional service at the same time! – Nominated by Michele Y

Each time we visit Door County we stop at Julie's and get outstanding service with Susan. She has years of experience and has helped the community with feeding the needy at fish boils and other community events. She posts funny video's on Facebook and makes the world around her a better place. She's my hero. – Nominated by John S

She is always friendly and makes sure everyone always has a smile on their face. She makes everyone feels special and like family whenever we eat there. – Nominated by Gerald H

She's amazing!! There isn't a time when she's not smiling or trying make you laugh. She is truly one of a kind and always puts her customer's first. She makes you feel like family. She brings joy to the entire place. – Nominated by Angela M

Koni Gordon from Valmy Happy Hour
Koni does it all...always with speed, accuracy and the most genuine and cute smiles all the time. She in one hard working gal and deserves to be recognized for all she does. – Nominated by Jill S

Andrea Polander from Sway
I always feel a bit uplifted after going to Sway. Andrea is always warm , friendly and very helpful. She has a fun sense of humor and is very positive. It’s like a Pavlovian response now. I see Andrea and I feel better. Of course, Jackie’s delicious baked goods and a fine cup of coffee may also play a role. – Nominated by Judith K

Robyn Kornusky from Little Sweden
Robyn always goes above and beyond the call of duty. Simply amazing! Everyone absolutely adores her. A very kind person who does everything possible to brighten a person's day. She is the reason we keep coming back to Little Sweden in beautiful Door County. 
– Nominated by Jason M

Nicole Dillon from Mink River Basin
Nikki, is an outstanding server! She is forever gracious and welcoming. She makes every guest feel special and spreads joy with her kindness. Her friendly attitude and attention to detail keeps tourists and regulars coming back! – Nominated by Tim R

Brad Birmingham from Birmingham's Bar & Cottages
Brad was raised at the bar and after his education, returned to the peninsula to take over running the business and to care for his aging parents. The bar, due to Brad's hospitality, is what is referred to as Door County's "Cheers Bar." Not only does Brad draw customers from near and far, but humbly helps those in any kind of need. He truly cares for all who he comes in to contact with. I nominate Brad as he clearly and consistently shows that has an unwavering commitment to hospitality in Door County. – Nominated by Candace W

Amy Souquet from Sway
Amy is very knowledgeable about their beers and so friendly. – Nominated by Maria L

Lori Skippon from Best Western
Lori is a close friend of mine. Her dad just passed away back in October and her son has had health issues so she has had a lot going on this would brighten her day! Thank you. – Nominated by Beth S

John Henry Kafka from Villagios Italian Steakhouse
John Henry is the most friendly and knowledgeable manager you could find! Always a smile on his face! – Nominated by Linda J

Crystal Anthold from Red Room
She is the friendliest and most sincere. We have brought friends from across the country, and they always want to return. Everyone always feels welcome and important. – Nominated by Penny Williams

Heather Benson from Waterfront Mary's
Heather cares. She cares about her guests. She cares about her place of business. She cares about he co-workers. That is who she is. And you can tell in the way she carries and represents herself at all times. She is always willing to do more and go the extra mile. 
– Nominated by Brian D

Rocky Rodriguez from The Lodge at Leathem Smith
One of the most amazing servers I've ever had in door county. And hos story of where he started and came from to where he is now. Absolutely heartbreaking but also extremely admirable that someone who has been through so much could come out on top and thriving. 
– Nominated by Samantha D

Reagan Smoker from Cedar Crossing Restaurant
Amazing person, leader, team member. – Nominated by Deborah M

Deborah McDonald from the Inn at Cedar Crossing
Deb has been an Innkeeper at the Inn at Cedar Crossing for over 30 years. She is a tourism ambassador and spends more time than I care promoting and providing the Door County hospitality dream that so many come here for. She simply loves giving the best hospitality experience she can every day. – Nominated by Doug M

Mariel Julien at Stone Harbor/Dairy Queen/Farmers Market/Door County JetskiMariel
As a mother of two sons, a wife to Josh, working as a server in Stone Harbor and Dairy Queen, makes yummy breads for Farmers Market and rents Jetski for tourist and locals deserve to be known and recognize in Door County. She has an enormous contributions and impacr to the community in a very subtle way. She works tirelessly and professionally all with joy and smile in her face. – Nominated by Ava S 

Marica Brauer from Nightingale Supper Club
Goes the extra mile to make sure you have a great experience for every customer and every employee that works with her.
– Nominated by William B

Brooklyn Olson from The Gnoshery
Brooklyn is always very helpful and attentive to the needs of the customer. She always has a smile on her face when she takes your order, and you can tell she loves her job. She is always quick to help her co-workers, even if she if she wasn’t assigned the specific task. She is very welcoming to all who come to the Gnoshery, whether it’s locals or tourists. – Nominated by Joshua B

Shelly Henderson from The Hen House Bar and Grill
I am nominating Shelly because she works so diligently to serve her customers and supports so many causes within the community. I've attended multiple BINGO nights, and even though it gets very busy, the chaos doesn't seem to phase her. She ramains calm and manages to juggle many hats within the hospitality realm efficiently and positively. – Nominated by Cory V

Kryzsztof Krol from Prince of Pierogi Restaurant
Krzysztof is one of the friendliest people you can encounter in Door County. Not only is he committed to getting to know everyone personally that comes to his restaurant, he also makes incredible pierogis! Krzysztof is someone my family looks forward to seeing even when we are eating at Anatolia next door. He makes the tiny strip of businesses near his restaurant feel like a full community of friends with his warm and welcoming energy. Truly one of a kind and Door County is so lucky to have him. – Nominated by Carly P

Main Street Market Checkers from Main Street Market
The “girls” are happy, helpful in many ways ie. locations, lodging, restaurants, shops, etc. always happy to help and are there seven days a week from 8:00 until 6:00. – Nominated by LaVonne C

From all the nominees, one randomly selected individual was the recipient of a special prize package of Door County Gift Certificates.

Congratulations to Kim Steger, from The Clearing Folk School!

Congratulations to Kim Steger, from The Clearing Folk School!

Paula Kosin's nomination said, "Kim is a welcoming presence for The Clearing, whether in person or on the phone. She is helpful and knowledgeable when answering questions about the Jens Jensen displays in the Visitors Center, the multitude of classes, and the weekend docent-led tours of the property. The bookstore is beautifully merchandised and decorated (on cool days, the stone fireplace helps!). Kim has not only brought in a wonderful array of gifts and books for students and visitors from which to choose a memento (or five!) of their Clearing visit, but she has also managed to put the merchandise up on the website (a first!) for all to purchase these special gifts. Often these are locally made - like the warm mittens, jewelry, and forged metal items, so she is also promoting Door County artists. Family camping trips in Peninsula State Park as a girl introduced her to the Door, and she jumped at the chance for herself and her family to move here permanently. Kim is clearly a valued Hospitality Hero for our fine county!"

In Partnership With:

Bailey's Harbor
Door County North
Ephraim
Jacksonport
Southern Door
Sturgeon Bay
Carlsville
Egg Harbor
Fish Creek
Sister Bay
Washington Island

Discover Door County

Business Directory

Check out our comprehensive business directory to find great spots for dining, shopping, playing, and exploring.
Find Local Businesses

Destination Guide

Order your free copy of the Official Door County Destination Guide and start planning your trip.
Get Your Copy

Gift Certificates

It makes the perfect gift! Purchase gift certificates for friends and family this holiday season. They can be use while they explore local restaurants, shops, and attractions.
Buy Gift Certificates